Terms and conditions of service

Policy

Rates are daily, per apartment, including VAT, Wi-Fi, satellite TV with channels in IT-EN-FR-DE-NL, hairdryer, towels (1 bath towel, 1 hand towel and 1 bidet towel per person, plus one bathmat per apartment), bed and kitchen linen, and air conditioning. The apartments are self-catering and bedlinen is changed on a weekly basis. Mandatory cleaning at the end of the stay is charged at 15 euros to be paid during your stay. On departure, the apartments should be left with the kitchen and utensils cleaned and garbage collected and removed. If not, management will charge an additional 100 euros for cleaning. Small pets are welcome and allowed in all areas on a leash. There is an extra charge of 35 euros per pet per stay. Check in is from 4pm to 7pm and check out by 10am. From 01/10 to 30/04, heating is provided on request for a daily supplement of 13 euros.
Cancellations
From 15th September 2019 to 12th April 2019 included, from 4th Mai 2019 to 28th June 2019 included and from 14th September 2019 to 10th January 2020 included cancellations made 5 days before the date of arrival will not be charged. For cancellations or changes made after this term, one night’s stay will be charged. No shows are charged at the price for one night. Changes or cancellations are not permitted after the arrival date. From 13th April 2019 to 3rd Mai 2019 included and from 29th June 2019 to 13th September 2019 included cancellations made 14 days before the date of arrival will not be charged. For cancellations or changes made after this term, 50% of the entire amount of the booking will be charged. No shows are charged at 50% of the entire amount of the booking. Changes or cancellations are not permitted after the arrival date.