Terms and conditions of service

Policy

Rates are daily, per apartment, including VAT, Wi-Fi, satellite TV with channels in IT-EN-FR-DE-NL, hairdryer, towels (1 bath towel, 1 hand towel and 1 bidet towel per person, plus one bathmat per apartment), bed and kitchen linen, and air conditioning. The apartments are self-catering and bedlinen is changed on a weekly basis. Mandatory cleaning at the end of the stay is charged at 15 euros to be paid during your stay. On departure, the apartments should be left with the kitchen and utensils cleaned and garbage collected and removed. If not, management will charge an additional 100 euros for cleaning. The private car park is available for guests free of charge. Small pets are welcome at an extra charge of 25 euros per animal per week.  Check in is from 4pm to 7pm and check out by 10am. From 01/10 to 30/04, heating is provided on request for a daily supplement of 13 euros.
Cancellations
From 24/11/2017 to 30/03/2018, from 07/04/2018 to 22/06/2018 and from 15/09/2018 to 31/12/2018 cancellations made 5 days before the date of arrival will not be charged. For cancellations or changes made after this date, one night’s stay will be charged. No shows are charged at the price for one night. Changes or cancellations are not permitted after the arrival date. From 31/03/2018 to 06/04/2018 included and from 23/06/2018 to 14/09/2018 included cancellations made 14 days before the date of arrival will not be charged. For cancellations or changes made after this date, 50% of the entire amount of the booking will be charged. No shows are charged at 50% of the entire amount of the booking. Changes or cancellations are not permitted after the arrival date.